Monday, November 17, 2008

Communicating with patients.

On my Neuro placement I treated many patients that were unable to verbally communicate with. There was one patient in particular who had GB and a cuffed trachy in situ who I found very complicated to treat. He also had no movment in his uper limbs and only dorsiflexion and plantarflexion of his ankles in his lower limbs.

He had a past medical history of depression, and had been in hospital for several months with no real improvment in his symptoms. During my four week placement I only observed a small improvement with his sitting balance. This was very frustrating to the patient and it became apparent to me that his mood was starting to became more and more depressed.

Due to his trachy and inability to communicate verbally it was very difficult to ask him how he was feeling. I did not want to make him feel worse or misread the situation and say something inappropriate. I discussed this with my supervisor and asked her for some advice regarding the situation.

She informed me on how she had previously been handling the situation with the same patient. She encouraged me to be cheerful, talk about what I have been doing and ask him basic yes and no questions which would be easy for him to reply to. I followed her advice an it helped dramatically. I offered up information about myself and found some common interests with the patient which we could communicate about non-verbally. The communication techniques I learnt from my supervisor were very valuable when dealing with my patient.

2 comments:

sarahquah said...

Yes Taryn! learning different forms of communication is really a very powerful skill to possess! Not only does it help to establish rapport between you and your patient, it also makes you different from another healthcare professional, who does not put in the effort to really understand or communicate with the patient. Well done, Keep it up!

GJS said...

I think that was good advice. I have had a similiar situation with someone who couldn't talk (locked in syndrome). The only means of communicating with this patient for me was to make them laugh and smile and that is when I knew their was interaction going on between us.